Privacy Policy
At Vinyl Revival, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Personal Information We Collect
We may collect personal information from you when you:
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Place an order with us
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Register on our website
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Subscribe to our mailing list
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Contact us for support
The information we collect may include:
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Name, email address, phone number, and mailing address
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Payment details (credit card or bank transfer information)
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Other information relevant to your order or inquiry
We only collect information necessary for the purpose of providing products or services to you.
2. How We Use Your Information
We may use your personal information to:
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Process and deliver your orders
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Respond to inquiries and provide customer support
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Send order updates or important service-related messages
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Personalise your experience on our website
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Send marketing communications if you have opted in
Note: We will never sell or rent your personal information to third parties.
3. Disclosure of Personal Information
We may disclose your personal information to:
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Trusted third-party service providers, such as couriers, payment processors, and IT service providers, who help us operate our website or deliver products. These parties are required to keep your information confidential.
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Law enforcement, regulatory bodies, or as required by law to protect our rights, property, or safety, or the rights of others.
We do not otherwise share your personal information without your consent.
4. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
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Sensitive information, such as credit card details, is transmitted securely via SSL encryption.
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We do not store unencrypted credit card information on our servers.
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Access to personal information is restricted to authorised personnel.
5. Cookies and Website Tracking
Our website uses cookies to:
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Remember items in your shopping cart
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Save your preferences
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Collect anonymised usage data to improve our services
We do not use cookies to identify individual users personally.
Third-party services, such as Google, may also use cookies for advertising purposes. You can opt out via Google’s Ad Settings.
6. Accessing and Correcting Your Personal Information
You have the right to:
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Access the personal information we hold about you
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Request corrections if your information is inaccurate, out-of-date, incomplete, irrelevant, or misleading
We may require proof of identity before granting access or making corrections.
To access or update your information, or to unsubscribe from marketing emails, please contact us at info@vinylrevival.com.au using the email address associated with your account.
7. Online Privacy Only
This policy applies only to personal information collected online through our website. It does not apply to information collected offline.
8. Your Consent
By using our website or providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.