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Errors and changes of site content

We reserve the right to make changes to pricing, product content and sundry specifications at any time without prior notice. Although we excercise utmost vigilance in providing you with the correct technical information, pricing and freight costs etc, errors can still occur from time to time.

Should you place an order for an item that was either described incorrectly or mispriced, we will notify you immediately prior to shipping. Your order will automatically be cancelled and any monies immediately refunded.

Occasionally, we may not have the item "in house" at the time an order is placed. In this case, we will order it form our supplier and this may delay shipping by a couple of days. Or we will ask our suppliers to ship direct to you (our customer) to try and save time.

In the event that something has been ordered or sent out incorectly, we require the goods back before we ship out the correct item.

Please accept that although we always aim to do our very best for you and prefer not to incur these kinds of errors in the first place, we have to admit we are only human and can sometimes get it wrong. We are hereby notifying you of our right to cancel any transaction, for whatever reason, at our discretion.

Due to an increase in fraudulent transactions with credit card payments, (fraudsters are obtaining credit card numbers from when they are not the holder of the credit card), if placing an order on our website using a credit card, we request you also email an actual image of the credit card used to Please make sure the scanned image is clear and legible. We encourage you to blank out the middle numbers and allow us to see the first and last four numbers. We do need to see expiry and your name.

If you are unsure about something or feel uncomfortable please don't hesitate to contact us via email or phone 03 9419 5070.

Thank you for understanding